Privacy Policy

Lucky Mister Casino is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information.

What We Collect

When you register on our website or mobile platform, we collect the following information:

  • Name
  • Email address
  • Date of birth
  • Address
  • Phone number
  • Login credentials (username and password)
  • IP address

We also collect data about your gaming activities, including:

  • Game history
  • Winnings and losses
  • Deposit and withdrawal transactions
  • Account activity

How We Use Your Data

We use the information we collect to:

  • Verify your identity and age
  • Process deposits and withdrawals
  • Provide customer support
  • Analyze your gaming behavior to improve our services
  • Send you marketing communications about our products and promotions
  • Comply with regulatory requirements

Data Sharing

We share your data with:

  • Our service providers, such as payment processors and game developers
  • Regulatory authorities, such as the Curaçao Gaming Control Board
  • Other companies within our group (if applicable)

Security Measures

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information
  • Secure servers and firewalls
  • Regular software updates and patches

Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion or restriction of processing
  • Object to marketing communications
  • Withdraw consent at any time

Withdrawal and Cancellation

If you wish to withdraw from our services, please contact us in writing. We will process your request within 30 days.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

By using our website or mobile platform, you consent to our collection and use of your personal data as outlined in this policy.