Privacy Policy

We are Lucky Mister Casino. This Privacy Policy explains how we collect, use and protect personal and technical data when you interact with our services. The page covers the types of information we gather, how that information is processed for account, payment and compliance purposes, the security measures we use to keep data safe, cookie and tracking practices, and the rights available to you under data protection law. Read this policy to understand what we hold, why we hold it and how you can manage your information with us.

Types of data collected

We collect three main categories of data to operate accounts and payments.

Personal data

Name, email, date of birth, address and contact details required to open and verify an account and to comply with legal checks.

Technical data

IP address, device identifiers, browser and operating system, log files and connection timestamps used to deliver services and prevent abuse.

Transactional data

Deposit and withdrawal records, payment method details, transaction timestamps and wagering history required for billing, disputes and regulatory reporting.

How information is used

Data enables account creation, KYC checks, payment processing, fraud prevention, customer support and regulatory reporting. Where you consent, we use contact details to send service messages and promotional notices. Processing is limited to lawful purposes only and kept to what is necessary for the listed purposes.

Data protection and security practices

We apply technical and organisational measures to protect data in transit and at rest. Encryption is used for sensitive transmissions. Access to personal data is restricted to authorised personnel and service providers. Regular security reviews and independent audits are carried out to help maintain safeguards.

Cookies and tracking technologies

We use first-party and third-party cookies for account functionality, security, analytics and basic advertising. You can manage or block cookies via your browser settings. Essential cookies are required for login and session continuity; analytics cookies help us monitor performance.

User rights regarding their data

You have rights to access, correct, request deletion, restrict processing and obtain portability of personal data where applicable. You may withdraw consent for marketing at any time. Requests can be made through your account settings or via our support channels. We will respond in line with legal timeframes and may need to retain certain records to meet legal obligations.

Data sharing and third parties

We share data with payment processors, identity verification services, hosting providers, security partners and regulatory authorities when required. Third parties process data on our behalf under contract and only for specified purposes. Transfers outside the UK are subject to legal safeguards to protect your data.

Updates to this privacy policy

We may revise this policy. Material changes will be published with an updated effective date. Check this page periodically for updates. Continued use of our services after changes indicates acceptance of the revised policy.